As I See It

Improving the Patient Experience

Listen to latest episode

As I See It Cover Art

Follow Our Podcast

Recent Episodes

Ep. #93 Introducing Dr. Robin Brady

Posted February 22, 202200:16:10

...

Ep. #92 — Cataracts: What Are They, Who Gets Them and What Do We Say to Patients? (with Dr. Susan)

Posted February 15, 2022

Does everyone get cataracts? If so, why did my grandma not get them until age 89, but I have been diagnosed at age 55? Dr. Jeff and Susan discuss...

Ep. #91 — Luscious Lashes: What Choices Do I Have? (with Renee Turtoro)

Posted February 8, 202200:27:46

Thicker, darker, longer has always been the goal. And today, we have many more choices. What’s a girl to do and how do we keep the eyelashes (and...

Ep. #90 — Improving Patient Access and Flow (With Chentelle and Kayla)

Posted February 1, 202200:29:31

What do time to third appointment (TTT) and Cycle time (cycle) have to do with monitoring and improving patient care? Listen as Dr. Keg, front office,...

Ep. #89 — Staff Meetings: Weekly Focus on Our Team — One Patient at a Time: Lessons 47-49

Posted January 25, 202200:21:40

Recognizing our staff is a key component of every staff meeting. In this episode, we go through the process as well as the different incentives we provide...